We were asked to re-design the WebAdvisor student portal for the Massachusetts College of Art and Design. The current system confuses users and causes frequent stress with registration and scheduling.
How can we turn a complex system of information into a user-friendly interface that meets student needs?
Using the iconic design and architecture from its rich history, we created a visual identity which is both modern and traditional.
Testing, interviews and analyses revealed the true obstacles users were faced with.
User interactions told us the main reason students visit the portal is to check their academic progress or their class schedule. These features were previously buried behind clunky menus with confusing titles. We brought them to the front of the line.
Roughly 80% of users who visit their schedule are doing so to locate a classroom they are headed to or to confirm a meeting time. We made these features more successful and interactive with a real-time schedule.
Leveraging existing conventions, we designed a colorway
that clearly portrays academic progress and creates an intuitive user experience.
Clear navigation in a fixed sidebar and section titles that actually make sense. Now, browsing this comprehensive database of classes and profiles is made easy.